"Can't recommend Wander Vans enough! Giorgos was extremely friendly and picking up and dropping off the van at the airport was seamless. The van was virtually brand new and so well designed to include everything you need. Great way to see Crete and stay off the beaten track."
— Colin W., Family trip · April 2024
★★★★★
"Very excellent service from start to finish. Giorgos explained the function of the vehicle and extras and gave me his number for help at any time. Can't recommend them enough — they were the most affordable I could find but I would even be willing to pay more to rent through them again."
— Tripadvisor reviewer · Family trip · 2024
★★★★★
"We rented the van for 8 days and had a wonderful time. Everything we needed was provided. There is a solar panel that allowed us to not have to pay for power along the way — for 4 days we charged phones and ran the fridge. It was a dream to have the freedom to go where we wanted around Crete."
No. We will not charge your credit card with any guarantee. It's only charged if you choose to pay rental fees by card. We accept Visa, Mastercard, Maestro, Amex, Diners, PayPal, and bank deposit.
What's the cancellation policy?
Cancellations 14+ days before arrival: no fees. Cancellations within 7 days: 100% charged. Last-minute reservations are non-refundable. No cancellation fees if you cancel more than one month early.
Can I take the van outside Crete?
No. The van can be delivered anywhere in Crete, but transportation to other islands or the mainland is strictly not allowed.
Driver requirements?
Minimum driver age is 23. A valid driving licence held for at least 3 years is required. A second driver is welcome but must also present their valid licence.
What if I have an accident?
Call our 24/7 emergency line found on your car key and rental contract. Our insurance partner is also available for immediate roadside assistance anywhere in Crete.
Are there any other fees?
None at all. The price you see is the price you pay. Theft and damage cover is included. The only extras are the optional add-ons you choose yourself.
Get in touch
We'd love to hear from you
Questions about availability, routes, equipment or anything else — we reply within a few hours. You can also reach us by phone 24/7 for urgent matters.
We operate year-round across Crete. Peak season runs June–September — book early to secure your van. Early-bird bookings (14+ days) get a 15% discount.
Legal
Terms of Use
Last updated: March 2021 · WanderVans Crete, Greece
Section 1
General
1.1.1 LessorLessor is Wander Vans Crete, Greece.
1.1.2 DriverDriver is the renter of the vehicle. An additional co-driver is a driver too.
1.1.3 VehicleAny car, camper, mini camper or any vehicle rented out by the lessor.
1.1.4 Period of RentalStarts with handover of the vehicle. Ends when the lessor confirms return, during business hours.
1.1.5 AcceptanceThe Driver confirms having read, understood and accepted these terms by signing the rental contract. A copy is given to the driver.
Section 2
Driver Requirements
2.1 AgeThe driver must be 23 years of age at the day of signing.
2.2 LicenceUnrestricted driving licence, issued for at least one year, readable in English (or international licence). Must be shown at signing.
Section 3
Payment & Cancellation
3.1 Accepted Payment Methods
Credit/debit card, PayPal, or bank transfer. We accept Visa, Mastercard, Maestro, JCB, American Express, Diners, PayPal and bank transfer. All prices in Euros.
3.2 Deposit
3.2.1 Additional costsAll costs during the rental — extra insurance, damages, repairs, tolls, fuel, parking or speeding fines.
3.2.2 Deposit returnCredited back to your card. Any witheld costs are settled by money transfer after the matter is cleared.
3.3–3.4 Cancellation
Cancellations by email to info@wandervans.gr. WanderVans may cancel in case of overbooking — full refund, no fees.
3.5 Cancellation Fees
Days before pick-up
Fee
28 to 22 days
50% of total
21 to 15 days
75% of total
14 or fewer days
100% of total
3.6 One-Way Rentals
Permitted with prior email approval. Relocation fees are non-refundable.
3.7–3.8 Covid-19 Voucher
If Greek government restricts entry: booking can be converted to a voucher valid 3 years from original pick-up date. Request by email 48h before pick-up. Voucher bookings can also be re-vouched under the same terms.
Section 4
Vehicle Return & Lessee Obligations
4.1 ConditionReturn with all attachments and items in the same condition as received (normal wear excepted). Missing or damaged items charged to lessee's card.
4.2 On TimeOn the agreed date and time. Late return of 1+ hour may result in a 24-hour charge. Lessor or police may repossess without notice if the vehicle is not returned.
4.3 Contract ComplianceViolation of contract terms authorises the lessor or police to repossess the vehicle at the lessee's cost.
4.4 Prohibited Uses — lessee is liable for damage from:
Off-road driving (tracks, beaches, areas accessible only at low tide)
Driving under the influence of alcohol or any intoxicants
Driving in rivers or any waterways
Driving in snow or ice banks
Use contravening Greek law or the rental agreement
Failure to notify police and lessor immediately after an accident
Important: Only named drivers may operate the vehicle. The van may not be used for paid passenger transport, lent to others, or subleased.
Section 5
Obligations of the Lessor
5.1Supply the vehicle at the agreed time in proper condition.
5.2If the vehicle malfunctions, supply a comparable vehicle as soon as possible.
5.3Inform the lessee of all terms and obligations.
5.4Inform foreign lessees of Greek traffic regulations and road hazards.
5.5Communicate any limitations on vehicle use in writing at signing.
Section 6
Insurance
6.1–6.3Rental fee includes mandatory vehicle insurance, liability insurance and accident insurance. The lessor maintains valid liability insurance for all operations.
6.4The lessee may purchase separate All-risks insurance specifying the deductible per incident.
6.5 CDW / SCDW does not cover:
Intentional damage or gross negligence
Driving under the influence of alcohol or sedatives
Race or test driving
War, revolution, civil unrest or riots
Water damage; burns to seats, carpets or mats
Wheels, tyres, suspension, batteries, glass (other than windows), radios, or theft of parts
Undercarriage / chassis damage from rough roads
Driving in prohibited areas: tracks, snow banks, rivers, beaches, trackless areas
Sand, gravel, ash or other debris blown onto the vehicle
Sea spray or seawater damage during sea transport
Vehicle theft
Section 7
General Provisions
7.1Signing confirms vehicle and attachments received in sound condition.
7.2Signing authorises the lessor to charge rightful amounts to the lessee's card per this agreement.
7.3This agreement must be kept in the vehicle during the entire rental period.
7.4Amendments must be made in writing.
7.5Greek law applies to all agreements under these terms.
7.6Disputes may be submitted to the Arbitration Committee of the Greek Consumers Association and Greek Travel Industry Association.
Last updated: March 2021 · GDPR compliant · WanderVans Crete, Greece
Section 1
Introduction & Definitions
The protection of your personal data is very important to us. Wander Vans Crete ("WVC") attaches great importance to the security of user data and compliance with data protection law (GDPR).
Personal DataAll information referring to an identified or identifiable natural person — name, address, date of birth, phone, email, bank details.
ProcessingEach activity carried out with personal data: collection, storage, adjustment, use, disclosure, restriction, or destruction.
Data ControllerWanderVans Crete — makes decisions about the purposes and means of processing your personal data.
ConsentA freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data.
Section 2
Data Collection & Legal Basis
2.1 Anonymous Data (Server Logs)
We automatically store access data: internet service provider, operating system, referring website, date and duration of visit, requested file, and IP address (stored 7 days for security). Evaluated only to improve our services. Legal basis: Art. 6 Para. 1 GDPR.
2.2 Cookies
We use cookies to make your visit attractive. Session cookies delete on browser close; permanent cookies allow us to recognise your browser on return. You can configure your browser to refuse cookies — this may restrict some functionality.
2.3 Google Analytics
We use Google Analytics with IP anonymisation activated. Your IP address is truncated before transmission to the USA. Opt out via this plugin.
2.4–2.5 Google Remarketing & Ads
We use Google Remarketing and Conversion Tracking to measure advertising effectiveness. Cookies expire after 30 days. Opt out at Google Ad Settings.
2.6 Google Maps
We use Google Maps to display maps and directions. By using our site you consent to data processing by Google as described in their Privacy Policy.
2.8 Contact Form
Details submitted via our contact form are stored to process your enquiry. Retained until you request deletion or the purpose ceases. Legal basis: Art. 6 Para. 1 GDPR.
2.9 Email Contact
Emails you send us are stored for processing and follow-up. Not forwarded without consent. Legal basis: Art. 6 Para. 1 GDPR.
Section 3
Data Transmission
3.1 InternalData transmitted internally to administration, HR and finance only to the extent necessary.
3.2 Group-wideWVC operates in Greece. Data may be forwarded within associated entities for administrative purposes, in compliance with GDPR Art. 44 et seq.
3.3 Third PartiesThird-party service providers (IT, newsletters, tax) process data only per our instructions and may not use it for their own purposes.
We only forward your data if: you have given explicit consent · forwarding is necessary to assert legal claims · a statutory obligation exists · it is necessary for a contractual relationship with you.
Section 4
Automated Decision-Making
We partly process data automatically (profiling) to: combat money laundering and fraud as required by law · provide targeted product information · assess creditworthiness using statistically recognised methods.
Your right: You have the right not to be subjected to decisions made exclusively on automated processing that have a legal or significant effect on you, unless necessary for a contract, permitted by law, or made with your explicit consent.
Section 5
Storage, Security & Your Rights
5.1 Data Retention
We store your data as long as necessary to provide our services or as required by law (e.g. tax obligations). Erased after the purpose ceases, unless mandatory retention applies.
5.2 Technical Security
WVC uses SSL encryption (256-bit) for all data transfers — identifiable by the lock symbol and "https://" in your browser. We apply technical and organisational measures to protect data against unauthorised access.
5.6 Your Rights (GDPR)
Art. 15
Access
Request information about your personal data stored by us.
Art. 16
Rectification
Request correction or completion of inaccurate data.
Art. 17
Erasure
Request deletion where processing is no longer necessary.
Art. 18
Restriction
Request restricted processing where accuracy is disputed.
Art. 20
Portability
Receive your data in a machine-readable format.
Art. 21
Object
Object to processing based on legitimate interests.
